Thank you for accessing the Costumen App or the costumen.com website (“Site”) operated by Costumen Men's Wear. We respect your personal privacy and want to protect your personal information. For additional information on this, please read this Privacy policy.


This Privacy policy explains how we collect, use and (under certain circumstances) disclose your personal information. This Privacy policy also describes the steps we take to secure your personal information. Finally, this Privacy policy explains the choices you have regarding the collection, use and disclosure of your personal information. By visiting the site directly, downloading and using the Costumen App from GooglePlayStore/Android Market and Apple Store or through any other site, you accept the practices described in this Policy.


This privacy policy applies to the Site. This privacy policy may not apply if your personal information is collected offline. Please see below for details.


We are not responsible for the privacy practices of any website to which the Site links or which links to the Site and which are not operated by Costumen.


 


INFORMATION COLLECTION AND USE


1. Information Collection.


We collect your information on this Site or the Costumen App in several different ways. The purpose of our collection of personal information from you is to provide an efficient, meaningful and personalized experience. For example, your personal information:


· to help you use the Site more easily without having to enter the information more than once,


· help you find information, products and services quickly,


· help us create the most relevant content for you,


· We may use it to notify you of new information, products and services we offer.


  (a) Registration and Ordering. You must complete an online registration form before using certain parts of the site or ordering products. During registration, you will be asked to provide certain personal information to us, including but not limited to your name, shipping and billing address(es), telephone number, email address, date of birth, company name and certain other information. If you choose the "My Cargo Company Will Pay" payment method, this agreement is valid between You and Your Cargo Company at your own risk. In addition, we may ask your country of residence and/or the country in which your company operates, as well as your gender, so that we can comply with applicable laws and regulations. Such personal information is used for billing, shipping, reporting and mailing purposes, to fulfill your orders, to communicate with you about your order, and for internal marketing purposes. If we encounter a problem while processing your order, we may use your personal information to contact you.


(b) Email Addresses: Certain parts of the Site, including but not limited to registering your membership, notifying you of your order status, notifying you of new brands, new product styles or product sizes, and signing up for email newsletters and special offers. They allow you to enter your e-mail address for various purposes.


  (c) Cookies and Other Technology. Like many sites, the Site uses cookies and web beacons (also known as clear GIF technology or "action tags") to speed up your navigation on the Site, identify you and your access priorities, and track your use of the Site.


  (i) Cookies are small pieces of information saved on your computer's hard drive by your internet browser. Most internet browsers are initially set to accept cookies. You can set your browser to refuse the saving of cookies from websites or to remove cookies from your hard disk; however, if you do so, you will not be able to access or use certain parts of the Site. You need to use cookies to select products, put them in an online shopping cart, and purchase those products. If you do, we will keep a record of your browsing activity and purchase. THE SITE'S COOKIES DO NOT AND CANNOT LEAK A USER'S HARD DRIVE TO COLLECT A USER'S CONFIDENTIAL INFORMATION. Our cookies are not "spyware".


  (ii) Web beacons assist in the delivery of cookies and help us determine whether a web page on the Site has been viewed and, if so, how many times. For example, any electronic image on the Site, such as an advertising banner, may act as a web beacon.


  (iii) third parties to help us tailor site content to users and serve ads on our behalf.We can take advantage of advertising companies. These companies may use cookies and web beacons to measure advertising efficiency (such as which web pages are visited or which products are purchased in what quantity). The information these third parties collect through cookies and web beacons is not linked to the personal information we collect.


  (iv) To take an example, Facebook collects certain information through cookies and web beacons to determine which web pages have been visited or which products have been purchased. We would like to point out that the information collected by Facebook through cookies and web beacons is not linked to the personal information of the customer we collect.


  (d) Log Files. As with most websites, the Site server automatically recognizes the Internet URL you enter on the Site. We may also use your internet protocol (IP”) address, internet service provider and system administration date/time stamp for system administration, order verification, internal marketing and system troubleshooting purposes. (An IP address can indicate your computer's location on the internet.)


  (e) Age. We respect children's privacy. We do not knowingly or intentionally collect personal information from children under the age of 13. Elsewhere on the Site, you represent and warrant that you are over the age of 18 or are using the Site under the supervision of a parent or guardian. If you are under the age of 13, please do not provide personal information to us and seek help from a parent or guardian.


  (f) Product Reviews. You may want to submit a product review. If you post a product review, we will ask for your email address and geographic location. If you submit a review, your geolocation will be visible to other users (your email address will be kept private). In addition, information that enables the identification of the person as part of your criticism may also be read or used by other visitors of the Site. We are not responsible for identifying information that you choose to submit as part of your product review. We believe you can post a useful review without providing any personal information.


 


2. Use and Disclosure of Information.


(a) Internal Use. We use your personal information to process the order and provide you with customer service. We use your personal information to improve the content and layout of the Site, to reach more people, and for our own marketing purposes (including marketing our services and products to you) and to identify general market information about Site visitors. We may share your information with our affiliates under the control of costumen.com to facilitate such use and other uses described in this Section 2.


  (b) Contacting You: we will use your personal information to communicate with you about the Site, your orders and delivery items. We may also send you a confirmation email when you register with us. In rare cases, we may send you a confirmation email when necessary (for example, if we have to temporarily suspend our service for maintenance). Also, signing up for a loyalty app or promotion; requesting us to notify you of new products, new product styles or product sizes; You may provide your e-mail address for the purposes of signing up for e-mail newsletters and special offers. If you provide your e-mail address, we use it to inform you. We also always give you the ability to unsubscribe or opt out of receiving future email messages (see opt-out below for more information). Since we need to contact you about the orders you want to place, you cannot opt out of receiving e-mail messages regarding your orders.


  (c) External Use. We want to give you excellent service and offer a wide selection of products. We do not sell, rent, commercially transmit, license or otherwise disclose your personal information or financial information to any person other than affiliates under the control of costumen.com


  (i) As with most catalog and internet retailers, we sometimes use others to perform certain functions on our behalf. When we disclose information to these service providers, we disclose the information to help them perform their services. For example, in order to deliver products to you, we have to share some information. We partner with third parties (such as the U.S. Postal Service, United Parcel Service, and Federal Express) to ship products to ensure delivery so we can get feedback, improve the quality of our service, and measure and improve the quality of the third party's service. Taking the shippers as an example, your name, shipping address